What does origami have to do with space exploration? The art of paper folding dates back centuries. Through the design of elegant three-dimensional shapes, origami artists developed ways of creating objects that are light yet incredibly strong and complex. But it wasn’t until the twenty-first century that engineers started to take notice. Faced with designing… →

Alice Mollon/Ikon Images A data-driven approach to understanding and improving the customer experience is critical to company health. But ironically, the proliferation of customer experience (CX) metrics is making the practice of doing so more challenging. At a large organization, metrics may number in the hundreds — so many that it is difficult to manage… →

Leigh Thompson is the J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations at the Kellogg School of Management. Thompson’s research focuses on negotiation, creativity, virtual communication, and teamwork. Have a negotiation scenario you’d like us to address during the session? Submit one HERE. Or email your scenario to insight@kellogg.northwestern.edu. →

Carolyn Geason-Beissel/MIT SMR | Getty Images As generative AI has transitioned from novelty to necessity for many businesses, both established companies and startups are racing to decipher AI trends and figure out how best to use the technology. However, this is particularly essential for startups. Venture capital (VC) firms are increasingly insisting that these businesses… →