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Management

  • Why European retailers can’t afford to fear collaboration 

    In 2025, Carrefour ceased operations in Italy. This was, in part, due to transactional relationships with suppliers that undermined its competitiveness in the market. Vicente Foggia argues that retailers capture disproportionate value from collaboration, yet many continental European retailers remain reluctant to invest in partnership structures.  In July 2025, Carrefour sold its Italian operations for €1 billion. Sales were…

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  • AI Trends in 2026: Key Insights for Leaders

    AI investment continues to fuel the U.S. economy, but many expect it to slow down dramatically in 2026. Agentic AI was the hot topic of 2025, but it remains an expensive early-stage experiment that’s not quite ready for mainstream use. What does this mean for leaders looking to guide their teams? In this video, MIT…

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  • How Does Education Shape Our Voting Habits?

    U.S. President Franklin D. Roosevelt once said, “Democracy cannot succeed unless those who express their choice are prepared to choose wisely. The real safeguard of democracy, therefore, is education.” The sentiment has since been echoed by many who argue that an educated populace is critical for maintaining democracy. Indeed, studies have shown more-educated individuals are…

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  • To Grow, Businesses Should Look to Family Firms for Inspiration

    Family businesses are often seen as cautious and traditional, focused on stability and reluctant to take big risks. That reputation may seem at odds with growing a business during uncertain times, when conditions change quickly and there’s pressure to nimbly adapt strategies and investments. Yet recent data suggests that for many firms, the family approach…

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  • What AI Can Teach Us About Designing Better KPIs

    Gary Waters/Ikon Images In 2016, Wells Fargo found itself embroiled in scandal when headlines revealed that its employees, under pressure to meet aggressive sales targets, had opened millions of unauthorized customer accounts. The root cause wasn’t just unethical behavior but a flawed approach to performance measurement. When Wells Fargo’s leadership incentivized employees to sell eight…

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  • Connecting Language and (Artificial) Intelligence: Princeton’s Tom Griffiths

    In this bonus episode of the Me, Myself, and AI podcast, Princeton University professor and artificial intelligence researcher Tom Griffiths joins host Sam Ransbotham to unpack The Laws of Thought, his new book exploring how math has been used for centuries to understand how minds — human and machine — actually work. Tom walks through…

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  • The Insightful Leader Live: How AI Reflects Human Bias … and What to Do about It.

    Tessa Charlesworth is an Assistant Professor of Management and Organizations. Her research tackles the questions of how and why our thoughts (beliefs) and feelings (attitudes) change over time. Her research adopts a multi-level and multi-method approach to understand change as it unfolds within individuals, organizations, and the broadest level of our collectives. William Brady is…

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  • Turn Customer Complaints Into Innovation Blueprints

    Carolyn Geason-Beissel/MIT SMR | Getty Images Most organizations treat customer complaints as a source of frustration to be contained, apologized for, and moved off the books as swiftly as possible. But what if those complaints are actually a practical source of innovation? In other words, what about treating complaints as an early-warning system and a…

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  • Can a New GPT Accelerate Human–AI Collaboration in Science?

    Generative AI is getting exceptionally good at automating tasks and processing information. And that’s making life easier for professionals across the board, from business managers to university professors. But for researchers like Erzhuo Shao, a PhD student at the Kellogg Center for Science of Science and Innovation (CSSI), most of the current AI models are…

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  • The benefits of neurodiversity in business

    Neurodivergent individuals often bring unique strengths to business, such as creativity and the ability to handle varied tasks; however, they still face significant barriers. Dr Dorottya Sallai highlights case of auticon, an IT consulting firm, that is transforming lives and perceptions by seeing success in employing exclusively autistic adults. By 2030, the demand for skilled…

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