Phil Bliss/theispot.com A vice president of product opens her laptop on a Monday morning to find that the AI model her team had worked with for the past six weeks to build a customer workflow has been leapfrogged by a cheaper, faster alternative. Again. Her Slack feed is blowing up with links to the announcement.…
Grundini/Ikon Images How does a fossil fuel company become the world’s largest developer of offshore wind? How does a software company written off for missing the mobile revolution become one of the world’s most valuable companies in the age of AI? Ørsted and Microsoft have faced a puzzle familiar to many leaders: When technological, regulatory,…
For the fifth year in a row, MIT Sloan Management Review and Boston Consulting Group (BCG) have assembled an international panel of AI experts that includes academics and practitioners to help us understand how responsible artificial intelligence is being implemented across organizations worldwide. In previous posts this year, we have explored artificial intelligence’s impact on…
For this final issue of MIT Sloan Management Review, Benjamin Laker and Maria Papacosta offer advice on ending things well. In that spirit, we want to reflect on the impact our editorially independent publication has had in its 67 years. Over the past few months, we’ve been buoyed by many messages and online comments validating…
Rob Dobi The Research This article draws on a four-year ethnographic study of a professional services firm whose leaders initiated a major transformation to reverse declining performance. The research involved nearly 760 hours of observation across leadership and project team meetings, more than 300 interviews, and analyses of internal documents spanning the full life of…
Rob Dobi What’s wrong with loyalty? Isn’t it a virtue to display steadfast allegiance to something or someone other than oneself? After all, loyalty has been celebrated as a virtue across many cultures for millennia. As economic headwinds and a tough job market appear to be empowering more authoritarian styles of leadership, it’s a good…
Rob Dobi The Research The authors identified 56 individuals with purpose leadership roles who were representative of a variety of industries, company sizes, and regions. Of the CPOs interviewed, 60% identified as female and 40% as male. They conducted semi-structured interviews online from 2022 to 2025 to explore participants’ role experiences, strategic practices, and key…
The business of Wall Street used to be very slow. Stocks were bought and sold in person. Clerks manually recorded transactions. And fleets of messengers hand-delivered bond certificates. Trading hours were limited to five to six hours a day so that the rest of the financial industry could keep up with the paperwork. Today, technology…
“It’s the economy, stupid.” For the past three decades, this phrase has been a reliable shorthand for describing what voters really care about. But these days, political rhetoric often centers on cultural flashpoints like religion or immigration instead of the economy. This tendency to highlight cultural issues over economic ones is surprising, as voters consistently…
The United States is famous for its market-based health-insurance system, where—nominally, at least—many private companies compete and customers have choices. In reality, U.S. health-insurance markets are dominated by a small group of insurers—or sometimes just one. According to Kellogg professor of strategy Amanda Starc and Martin Gaynor of Carnegie Mellon University, the largest insurer in…