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Management

  • Leaders at All Levels: How DBS Bank Makes Everyone an Innovator

    DBS Bank believes that innovation is critical to its survival, and to reinforce that objective, it made innovation a KPI representing 20% of every team and individual’s performance review. In this episode of Leaders at All Levels, hosts Katherine W. Isaacs and Michele Zanini speak with Bidyut Dumra, group head of innovation and future of…

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  • When private equity takes control: Managers must create value or become a cost

    When private equity takes control: Managers must create value or become a cost

    When private equity takes control, managers face a stark reality: create value fast or become a cost to be cut. Konstantinos, Marie-Amelie, Matilda, Rebecca and Xiangyu argue that private equity replaces comfort with discipline and accountability. Through the case studies of Toys “R” Us and Hilton, they reveal it is leadership response – not financial…

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  • AI Upskilling at Scale: Bank of America’s Bernard Hampton

    Today’s episode of the Me, Myself, and AI podcast, the final one of Season 13, explores how Bank of America is preparing a massive global workforce for an AI future through upskilling and reskilling. Bernard Hampton, head of the financial institution’s Academy, explains how the learning and development organization focuses on workforce agility and a…

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  • How to Grow Without Betting Big

    Matt Harrison Clough/Ikon Images Some of the most spectacular stories of corporate growth revolve around big bets — long-term investments, bold pivots, and major acquisitions. Think of ASML, which pursued next-generation semiconductor manufacturing technologies for more than 30 years; Adobe, which abandoned perpetual licenses in favor of cloud subscriptions; or Disney, which acquired Pixar, Marvel,…

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  • Agentic AI: What Leaders Wish They Knew Sooner

    As AI agents go beyond the hypothetical and enter actual workflows, many leaders see a gap between the promise and the reality. Are the agents ready? Moreover, are the humans? At the 2026 MIT Sloan CIO Symposium, we sought expert perspective and advice. We asked technology and business leaders, “What have you learned this year…

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  • Your AI coach doesn’t care about you (because it can’t)

    Your AI coach doesn’t care about you (because it can’t)

    As the use of AI shifts from productivity tool to digital therapist, can it really replace human coaching?  Jacinta, Katharina, Yida, Mateusz and Samsara, argue that while AI scales support, it cannot offer the ethical judgement, accountability or genuine care central to effective management. The new age of AI has led to efficiency gains in…

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  • The AI Atrophy Problem: How CIOs Fight It

    AI tools can help teams become faster and more efficient. But as organizations race to integrate artificial intelligence into more workflows, a problem is taking shape: the erosion of the critical thinking skills that leaders value. At the 2026 MIT Sloan CIO Symposium, we asked technology and business leaders to answer this question: What is…

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  • The Empathy Tax Female Leaders Pay

    Carolyn Geason-Beissel/MIT SMR | Getty Images The consulting manager took a call at 7:30 p.m., while volunteering at her son’s soccer practice, from an employee who felt “on the verge of quitting.” Later that same week, she responded to texts sent at 2 a.m. from team members who could not sleep amid corporate restructuring and…

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  • Podcast: Does Climate Policy Stand a Chance?

    Policy is our best shot at building the green economy, experts say. And in 2022, the U.S. passed it. The Inflation Reduction Act used tax credits, rebates, and other financial incentives to push manufacturers and consumers to make and buy the products that would fill out the market and herald a new way of living. …

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  • What a Legendary Winemaker Can Teach Us about Leadership

    The Douro Valley may seem an unlikely place to learn about leadership. Its soils are poor, its slopes unforgivingly steep, and every harvest is at the mercy of the weather. Yet after a lifetime spent cultivating vineyards there, António Magalhães has developed a philosophy of leadership as distinctive as the wines the region produces.  The…

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