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Management

  • How Faith Shapes Our Inclination to Punish

    There are times when we can be sticklers for punishment, demanding retribution for even the smallest mistake.  But what drives us to behave this way?   That’s the question that Kellogg’s Maryam Kouchaki, along with Rajen A. Anderson of the University of Leeds and Benjamin C. Ruisch of the University of Kent, sought to investigate. Because…

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  • When the Negotiation Table Is the Dinner Table

    Negotiation is a core skill in business, essential for discussing salaries, bargaining contracts, and making deals. But does the ability to resolve conflict and find agreement in the office translate to tricky situations with friends and family?  Only if you handle those negotiations with care, says Leigh Thompson, J. Jay Gerber Professor of Dispute Resolution…

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  • Level Up Your Crisis Management Skills

    Michael Austin/theispot.com The Research The authors conducted in-depth interviews with senior leaders with direct experience guiding large, complex systems through unexpected shocks. Their sample included a former prime minister, CEOs, board chairs and directors of multinational corporations, a central bank governor, a national chief of defense, and a national fire marshal. Participants represented a diversity…

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  • When Not to Use AI

    Carolyn Geason-Beissel/MIT SMR | Getty Images AI promises to make managers more productive and give them access to more information more quickly. It can draft plans, summarize reports, and even coach you on how to deliver feedback. Yet the same technology that accelerates decision-making can also erode your judgment, if you let it. Rely on…

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  • Why We Should Worry About Stagflation

    It’s a word that keeps economists up at night: “stagflation.”   The ugly combination of inflation and recession maximizes the pain for consumers and businesses while also leaving policymakers without their usual levers for steering the economy. It creates a crisis that’s more than the sum of its parts, says Kellogg economist Phillip Braun.  “Stagflation is…

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  • How Morningstar’s CEO Drives Relentless Execution

    Aleksandar Savic Many investors rely on Morningstar for independent financial analysis and insights, but few people are familiar with the company behind the ratings. From Morningstar’s origins rating mutual funds, the company has expanded its product line, customer base, and global footprint and realized a tenfold increase in revenues and profits between 2005 and 2025.…

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  • An AI Reckoning for HR: Transform or Fade Away

    Carolyn Geason-Beissel/MIT SMR | Getty Images For decades, human resource leaders have talked about the need to shift their focus from having responsibility for compliance to acting as architects of talent strategy. And for decades, the pattern of HR being stuck in age-old roles has persisted. But there is new pressure to redefine the role.…

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  • Shifting AI From Fear to Optimism: U.S. Department of Labor’s Taylor Stockton

    In this episode of the Me, Myself, and AI podcast, host Sam Ransbotham speaks with Taylor Stockton, chief innovation officer at the U.S. Department of Labor, about how artificial intelligence is reshaping the workforce. Taylor emphasizes that AI is having an economywide impact, transforming tasks within nearly every job rather than affecting only certain industries…

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  • Take 5: Is Your Price Right?

    From the launch of a new car model to the rollout of a pioneering medicine, finding the right price can mean a product’s success or failure. Given years of R&D, the rigors of competitors’ offerings, and the many demands on consumers’ attentions and pocketbooks, this process can be difficult to get right. Here are five…

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  • Why Leaders Lose the Room in High-Stakes Meetings

    Carolyn Geason-Beissel/MIT SMR | Getty Images Most advice about leadership communication focuses on presentation skills: Be concise, be clear, tell better stories. But the most consequential leadership communication happens in meetings where tough issues are being discussed and real decisions are being made. Even some of the most skilled leaders find themselves in moments where…

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