U.S. President Franklin D. Roosevelt once said, “Democracy cannot succeed unless those who express their choice are prepared to choose wisely. The real safeguard of democracy, therefore, is education.” The sentiment has since been echoed by many who argue that an educated populace is critical for maintaining democracy. Indeed, studies have shown more-educated individuals are…
Family businesses are often seen as cautious and traditional, focused on stability and reluctant to take big risks. That reputation may seem at odds with growing a business during uncertain times, when conditions change quickly and there’s pressure to nimbly adapt strategies and investments. Yet recent data suggests that for many firms, the family approach…
Gary Waters/Ikon Images In 2016, Wells Fargo found itself embroiled in scandal when headlines revealed that its employees, under pressure to meet aggressive sales targets, had opened millions of unauthorized customer accounts. The root cause wasn’t just unethical behavior but a flawed approach to performance measurement. When Wells Fargo’s leadership incentivized employees to sell eight…
In this bonus episode of the Me, Myself, and AI podcast, Princeton University professor and artificial intelligence researcher Tom Griffiths joins host Sam Ransbotham to unpack The Laws of Thought, his new book exploring how math has been used for centuries to understand how minds — human and machine — actually work. Tom walks through…
Tessa Charlesworth is an Assistant Professor of Management and Organizations. Her research tackles the questions of how and why our thoughts (beliefs) and feelings (attitudes) change over time. Her research adopts a multi-level and multi-method approach to understand change as it unfolds within individuals, organizations, and the broadest level of our collectives. William Brady is…
Carolyn Geason-Beissel/MIT SMR | Getty Images Most organizations treat customer complaints as a source of frustration to be contained, apologized for, and moved off the books as swiftly as possible. But what if those complaints are actually a practical source of innovation? In other words, what about treating complaints as an early-warning system and a…
Generative AI is getting exceptionally good at automating tasks and processing information. And that’s making life easier for professionals across the board, from business managers to university professors. But for researchers like Erzhuo Shao, a PhD student at the Kellogg Center for Science of Science and Innovation (CSSI), most of the current AI models are…
Neurodivergent individuals often bring unique strengths to business, such as creativity and the ability to handle varied tasks; however, they still face significant barriers. Dr Dorottya Sallai highlights case of auticon, an IT consulting firm, that is transforming lives and perceptions by seeing success in employing exclusively autistic adults. By 2030, the demand for skilled…
If you’re lucky, your team has talent. What they may lack is the freedom to use it fully. Distributed leadership can unlock employee potential that has been stifled by a traditional workplace hierarchy, by giving teams the autonomy to react quickly and innovate rapidly. This is what the MIT Sloan Management Review video series Leaders…
Carl Wiens/theispot.com The Research The authors are conducting a longitudinal study of global business models to examine how companies in different countries and industries achieve sustainable growth, resilience, and longevity. They developed the Decompose, Interpret, Reward, and Scale (DIRS) framework, along with tools to support its use, through thematic analysis of documents and interviews with…