Carolyn Geason-Beissel/MIT SMR | Getty Images In crimes such as robberies or kidnappings, both the criminals and victims must directly interact in person, so it is obvious that they must both be in the same country for the crime to be committed. Local and/or federal authorities address such crimes. But cybercrimes involving data theft and…
Valentine’s Day is a day of love. But for those who sell roses, it’s probably a day full of something else. “Probably a lot of stress, right? This is the chance to make money for everybody that’s concerned, right? This is the opportunity where you can clean up for the year,” says Martin Lariviere, a…
Brian Stauffer/theispot.com When technology journalist Cory Doctorow coined a new term to describe how the consumer experience on platforms such as Amazon, Facebook, and Google has degraded over time, his observations resonated so widely that the American Dialect Society named enshittification its word of the year in 2023. Doctorow argued that platform operators follow a…
If you’ve ever been to a party, you know that awkward dilemma: When should you leave? Bail out too early and you may miss out on fun and meaningful connections. Stick around and you may end up overstaying your welcome—often without realizing it. Knowing the right time to head for the exit at a job…
Carolyn Geason-Beissel/MIT SMR | Getty Images Imagine a world where organizations don’t just ask, “How do we attract young talent?” but also, “What do people who’ve managed multiple economic cycles think?” What if we thought of older workers as being in a distinct career stage, where their perspectives and continuity were recognized as especially valuable?…
Imagine you’re a Democrat who’s begun questioning your party’s position on immigration, or a Republican rethinking the party line on gun control. In today’s highly polarized political climate, the thought of voicing that dissent to fellow partisans can feel socially risky—an act that might brand you as disloyal or invite sharp backlash. But this fear,…
Stephan Schmitz/theispot.com Pamela, a senior strategy consultant at a professional services firm, was reviewing an AI-generated market analysis for a retail client. The numbers looked off, so she asked the generative AI tool to double-check its calculations. The large language model (LLM) doubled down on its position. Pamela’s screen began to fill with a surge…
Carolyn Geason-Beissel/MIT SMR | Getty Images It is more fun to lead an organization where people are inspired by the impact they are making than one where money is the main reason — or, worse still, the only reason — people show up. At least that was our experience as business school deans (Richard, of…
There’s only so long that you can keep a customer waiting. Whether it’s for a food order or a doctor’s appointment, “as customers wait in a queue, there comes a point when they eventually get so bored or frustrated that they leave,” says Achal Bassamboo, a Kellogg professor of operations. This problem of customers leaving…
As 2026 dawns, headwinds are multiplying for many of the world’s economies, and even China hasn’t been able to shake off the uncertainty. The world’s second-largest economy has been one of the great success stories of the last 50 years, growing at the astonishing pace of 10 percent per year and becoming a dominant player…