Management
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Why trust must (still) guide the UK’s approach to digital identity
In September 2025, Prime Minister Sir Keir Starmer announced that by the end of the current Parliament, the UK would have a new digital identity system. Professor Edgar Whitley argues that the government’s announcement, before conducting detailed policy development and consultation, undermined trust in the proposal from the start. Over 20 years ago, I was…
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What It Takes to Scale Value-Based Industrial Solutions
Dante Terzigni/theispot.com B2B sales is fiercely competitive. Companies selling big-ticket products and services to other businesses must design solutions that meet their customers’ specific needs with a provable value proposition. Increasingly, that means engaging in value-based sales, where the benefits to the customer are defined, quantified, and managed by the vendor. That’s a challenging practice…
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In a Race to Blow the Whistle, Compliance Culture Matters
Business leaders who don’t pay close attention to antitrust compliance may have recently received a wake-up call. In January 2026, the U.S. Department of Justice’s antitrust division announced its first-ever whistleblower award. A bid-rigging scheme involving the online used vehicle auction platform EBlock led to a $3.3 million fine for the company. And under a…
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Is AI Mastering the Art of Persuasion?
Imagine scrolling through a social-media landscape curated just for you—subtly and perfectly shaped to your tastes, speech patterns, and core values. That kind of hyper-personalized future is not here yet, says Jake Teeny, an associate professor of marketing at Kellogg. But as generative AI supercharges companies’ ability to use their customers’ personal information to craft…
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Is the world becoming more autocratic?
The last 50 years has seen a shift in the composition of autocratic states across the globe. However, while there is not yet exactly an economic bloc of autocratic states, along the lines of the Soviet spheres of influence between 1945 and 1990, Simon Commander and Saul Estrin argue that autocracy is alive and kicking…
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Companies Don’t Have to Slash Jobs Because of AI
Harry Haysom/Ikon Images | Carolyn Geason-Beissel «If AI is going to destroy all the jobs, why don’t we just stop?» That was the rhetorical question my college-age son asked after we talked about the possibility of drastic changes to career paths and society thanks to AI (technically, generative AI). It was in line with what…
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A Need for Nuance: The Economist’s Andrew Palmer
On today’s episode of the Me, Myself, and AI podcast, Andrew Palmer, senior editor at The Economist, describes how organizations can experiment with generative AI while balancing speed, quality, and risk. At his own organization, Andrew and others test artificial intelligence with human oversight to develop editing and publishing efficiencies. As the host of The…
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Take 5: When the Going Gets Tough, Lead
For every benefit to being a leader, there are just as many challenges—if not more. But challenges are not always bad news for leaders. They often create opportunities for growth and learning, especially when people respond to them thoughtfully. Kellogg faculty offer advice to help leaders navigate several different challenging circumstances—from heated disagreements and hidden…
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The specialisation trap: Why your best hire might not look like one
When the candidate in front of you lacks the specific industry experience you need, the default option is not hire them and move onto the next. However, Oliver, Jiayi, Yasaman, Marisa, Paolo, and Muhammad, argue that the managers who build the strongest teams are those willing to look beyond industry labels, and instead assess a…
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How Job Design for Disability Improves Work for Everyone
Gary Waters / Ikon Images Disability-related innovations are all around us. Curb cuts in sidewalks, originally designed for wheelchair users, benefit caregivers with strollers, travelers with suitcases, and delivery workers with hand trucks. Automatic doors intended for individuals with mobility impairments are convenient for all. Blurred backgrounds in video calls, standing desks and ergonomic keyboards,…