Chris Gash As companies push for greater productivity, an uncomfortable truth is emerging: Many employees no longer have the capacity to keep up. Leaders describe the same pattern everywhere — too many meetings, too little time to think, constant digital interruption, and a pace that leaves no room for recovery. Beneath these symptoms lies a…
Our most-watched video of the year took on a tough topic: the hype surrounding artificial intelligence. MIT economist and Nobel laureate Daron Acemoglu grabbed readers’ attention with his no-nonsense take on what AI will and won’t do to the modern economy and employment — earning hundreds of thousands of views and sparking a spirited discussion…
Carolyn Geason-Beissel/MIT SMR | Getty Images Despite decades of effort to improve diversity, most organizations continue to struggle with ensuring fairness in how they identify, develop, and promote talent. Traditional approaches still rely on narrow leadership prototypes. Opaque processes and behaviors subtly reinforce exclusion. Practices often replicate existing power structures, unintentionally marginalizing individuals from underrepresented…
Matt Harrison Clough In 1982, millions of Americans tuned in to the ABC news program 20/20 to watch an exposé that shook the medical world to its core. The segment, titled “The Deep Sleep: 6,000 Will Die or Suffer Brain Damage,” told harrowing stories of patients harmed by anesthesia errors. The narrator warned viewers, “If you are going to…
Have your engineering teams embraced generative AI for coding projects? If not, they likely will soon. But there’s a paradox: While these tools can deliver real productivity gains, they can also create hidden risks that could cripple your systems months or even years later. In this video, MIT Sloan Management Review features editor Kaushik Viswanath…
Carolyn Geason-Beissel/MIT SMR | Getty Images Few organizations can legitimately claim to have been doing analytical research for over a century. But in 1924, Procter & Gamble CEO William Cooper Procter asked Paul “Doc” Smelser, an economist at P&G for 34 years, to find out how many customers used Ivory soap to clean their bodies…
On today’s episode of the Me, Myself, and AI podcast, Wendy’s product manager Will Croushorn joins host Sam Ransbotham to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers. From handling 200 billion ways to order a Dave’s Double burger to making fast food more…
Carolyn Geason-Beissel/MIT SMR | Getty Images Despite the enthusiasm around generative AI, many projects fall short of expectations and fail to deliver business value. In July, Gartner predicted that by the end of 2025, 30% of GenAI initiatives will have been abandoned after proof of concept. The problem is less about technology and more about…
Many employees feel stretched thin right now — facing excessive workloads, unclear expectations, and a lack of meaningful connection at work. This kind of burnout quietly erodes people’s motivation and sense of well-being. At the other end of the spectrum, the most fulfilled workers say that they are challenged and inspired in their roles and…
As geopolitical tensions rise, competition for the cutting-edge science and talent that underpins advanced technology has heated up. The United States, China, and other major powers now regard leadership in areas like AI, semiconductors, quantum technologies, and biotechnology as central to military capability, economic security, and ideological influence. Little wonder, then, that governments are pouring…