Photo courtesy DHL John Pearson has been CEO of DHL Express and on the DHL Group board of management since 2019. He joined the global logistics and courier company in 1986 and has held senior management positions in its divisions in the Middle East, the Asia-Pacific region, the U.S., and Europe. MIT Sloan Management Review…
Nimble Made/Unsplash Getting manager buy-in for a good idea is harder than it should be. Our research points to a communication style that reliably breaks through this wall — and that is disproportionately exhibited by white-collar employees with working-class origins. We studied how employees present ideas to their managers by conducting a field survey of…
One of the best ways to understand the modern world is to look back at history. From the origins of government to the peacekeeping role of potatoes in the Old World, episodes from the past can explain a lot about why things are the way they are today. Kellogg researchers are no strangers to this…
Matt Chinworth Across industries, companies are investing unprecedented sums in reskilling programs to prepare employees to use emerging technologies.1 The programs are typically built around forecasts of which skills, such as data literacy, digital fluency, systems thinking, and adaptability, will matter most. Each year, when the forecasts are updated, training courses — and their related…
Brian Stauffer/theispot.com By the ordinary measures of any new technology, the current wave of generative AI has moved fast. By some estimates, about 2.4 billion people worldwide use generative AI platforms each month, and coding agents have changed how software is written. Efforts to commercialize the technology have scaled just as fast. AI coding platform…
Carolyn Geason-Beissel/MIT SMR | Unsplash, Fotos After receiving some challenging feedback about my management style, I’ve done a lot of introspection, taken responsibility, worked with a coach, and I believe I’ve made real changes in how I work with others. But I don’t sense that others’ perceptions have changed accordingly. What else do I need…
Leigh Wells/Ikon Images Leaders may prioritize executing strategy and driving organizational performance, but they are also responsible for developing the next generation of leaders. Traditionally, leadership development has focused heavily on performance — an understandable emphasis, given that leaders themselves are evaluated and rewarded based on execution and results. However, as organizational strategies increasingly rely…
Gary Waters/Ikon Images Algorithmic tools promise to democratize access to knowledge and thus spark creativity and innovation, but research we conducted revealed a hidden risk: Those tools may be silently narrowing organizations’ creative potential by suppressing the value of expertise. The fault lies not with the experts but with the hidden architecture of the tools…
Curt Merlo/theispot.com Many companies around the world have made significant progress in adding a higher proportion of board directors from traditionally underrepresented groups, such as women and people of color. But despite the increased diversity, many boards lag on inclusivity — that is, ensuring that diverse voices are actually heard and that all board members…
Chris Gash/theispot.com A recent battle for AI talent illustrates how difficult it is for companies to retain key employees. In 2025, OpenAI’s stock-based compensation averaged roughly $1.5 million per employee — unprecedented for a pre-IPO company — yet OpenAI still experienced high-profile defections. Rivals such as Meta were reportedly extending offers in the hundreds of…