James Yang/theispot.com The Research The authors drew on two streams of research for this article. The first was a qualitative study of AI-assisted discovery that identified four pathways by which AI generates surprising insights during analytical work.i The second stream was an examination of how organizations function as algorithmic assemblages; it showed that algorithmic systems…
Patrick George/Ikon Images Since early 2025, organizations seeking to curry favor with the current U.S. administration have disavowed earlier commitments to workforce diversity, equity, and inclusion (DEI) and proclaimed that their hiring practices are therefore meritocratic. But framing DEI and merit as antithetical dichotomies, as various executive orders have done, does not mean that abandoning…
Alice Mollon/Ikon Images Marketing capabilities — the complex bundles of skills, processes, and organizational know-how that enable companies to implement customer-related activities and adapt to marketplace changes — are rated by marketing professionals as important to business success. At the same time, artificial intelligence is rewriting the rules of content creation, customer targeting, and performance…
When a company with a cause pitches itself to investors, which part of its identity should its leaders stress: its positive impact on society or its positive bottom line? The answer is both, according to William Towns, an adjunct professor in the Social Impact and Sustainability program at the Kellogg School. But the order matters.…
Being the CEO or board member of a large company has never been easy. These leaders are responsible for making critical decisions that impact the health and long-term viability of an organization as well as its employees and their families. Today, these jobs are harder than ever. The same risks—and potential rewards—hold true, but there…
In popular perception, a patent represents innovation—the legal landmark between an inventor’s idea and the next must-have gizmo. With big companies churning out more and more patents, you might think that bodes well for innovation. After all, each of those bright new ideas could eventually show up as new products or features on store shelves,…
When a person arrives at the emergency room complaining of shortness of breath, they’ll likely be sent for a chest X-ray. Then they’ll probably need to sit and wait to be seen by a doctor—sometimes for a while. Instead of treating patients on a first-come, first-served basis, the U.S. healthcare system typically relies on a…
Earlier this year, Matthew Groh instructed ChatGPT to create images of a man playing guitar with Bruce Springsteen and tennis with Rafael Nadal and Roger Federer. At first glance, the two pictures looked pretty convincing. But Groh, an assistant professor of management and organizations at Kellogg, spotted a couple of tell-tale signs that they were…
Donna Grethen/Ikon Images Over the past few decades, there has been burgeoning interest in how leaders and organizations can support employees in the aftermath of traumatic events.1 But there is another pervasive and often hidden source of trauma that originates well before individuals enter the workforce. Childhood adversity, referred to as adverse childhood experiences (ACEs),…
Dung Hoang/theispot.com The online revolution enabled frictionless access to virtually every type of content — including adult content. Generative AI has added a whole new, and potentially more dangerous, dimension to the boom in explicit content. In the absence of strong safeguards, AI users can transition from consumers to creators of their own explicit media…