Patrick George/Ikon Images Every organization, and every hiring manager, wants to know how to hire the best people. And every company wants to feel like it has an edge over its competitors. But let me ask you a personal question: Can you think back to a moment when someone in a decision-making position took a…
Dante Terzigni/theispot.com We live on a blue planet where water appears to be plentiful. But there are strong warning signs indicating that our reliance on the fresh water we perceive to be abundant will need to change. Although water covers 70% of the Earth’s surface, only 0.5% of it is effectively usable. Further, global water…
You can find online reviews for just about everything these days. Restaurants get five-star reviews on Yelp for quality food and service. Popular videos on YouTube and TikTok get likes. Even service providers like medical doctors, real-estate agents, and plumbers get reviewed on websites like Google and Trustpilot. Online reviews have an obvious benefit, says…
Aad Goudappel/theispot.com Most leadership advice is written for beginnings — how to launch initiatives, build momentum, scale ideas, and manage new projects. Far less attention is given to the work of ending something well. Yet endings are everywhere in organizational life. A team is disbanded. A project is closed. A product is retired. A partnership…
From helping business students with their homework to assessing people’s empathy, large language models (LLMs) like ChatGPT and Claude are having a meaningful impact on more and more aspects of our lives. While many of us are just starting to get comfortable with AI’s role in our work, scientists have actually been leveraging AI to…
Andy Carter/Ikon Images Innovation leaders often know how to manage success well. A fairly good idea is recognized, a strong contributor is rewarded, and the lessons from the win are carried into the next team project. In many cases, that is exactly the right organizational response. But, sooner or later, most organizations have a…
James Yang/theispot.com The Research The authors drew on two streams of research for this article. The first was a qualitative study of AI-assisted discovery that identified four pathways by which AI generates surprising insights during analytical work.i The second stream was an examination of how organizations function as algorithmic assemblages; it showed that algorithmic systems…
Patrick George/Ikon Images Since early 2025, organizations seeking to curry favor with the current U.S. administration have disavowed earlier commitments to workforce diversity, equity, and inclusion (DEI) and proclaimed that their hiring practices are therefore meritocratic. But framing DEI and merit as antithetical dichotomies, as various executive orders have done, does not mean that abandoning…
Alice Mollon/Ikon Images Marketing capabilities — the complex bundles of skills, processes, and organizational know-how that enable companies to implement customer-related activities and adapt to marketplace changes — are rated by marketing professionals as important to business success. At the same time, artificial intelligence is rewriting the rules of content creation, customer targeting, and performance…
When a company with a cause pitches itself to investors, which part of its identity should its leaders stress: its positive impact on society or its positive bottom line? The answer is both, according to William Towns, an adjunct professor in the Social Impact and Sustainability program at the Kellogg School. But the order matters.…