Management
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Does Cultural Training Help Expats Succeed?
funky-data/Getty Images Every year, multinational corporations invest billions in global mobility programs. The standard playbook includes training in the customs, values, and communication styles of the host country. However, our meta-analysis of research on migrants, including relocated workers, suggests that cultural knowledge plays a minimal role in expats’ successful adjustment. In a study recently published…
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Want More Voices to Be Heard? Turn Up the Warmth
There’s an unspoken rule about how we should carry ourselves in the world of business. It says we should be assertive and competitive (if not cutthroat), find ways to stand out, and push back. Think Jordan Belfort in The Wolf of Wall Street or Elizabeth Holmes in The Dropout. Those who excel in behaving this…
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When the Fog Rolls In, Do Leaders Need a Map or a Compass?
Before Ernest Shackleton left on his Imperial Trans-Antarctic Expedition in 1914, he published a detailed map of the route he planned to take in becoming the first to cross the frozen continent. It didn’t go as planned. And when Shackleton and the crew of the Endurance were forced to abandon their icebound ship in October…
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Is AI Prompting a Creative Renaissance?
At this point, we’ve all heard it a million times: AI is coming for our jobs. The increasing use of AI tools in the workplace means more tasks will be automated, with many white-collar jobs seemingly poised to take the hit. What remains to be seen is how workers plan to respond to the potential…
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The Enduring Cost of Gun Violence at School
Uvalde, Sandy Hook, Columbine. In recent decades, the names of these and hundreds of other schools have tragically become synonymous with mass shootings. The devastating, direct consequences these shootings have on the victims who were physically harmed are well-documented and undeniable. But much less is known about the broader, long-lasting effects of these violent incidents…
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Even with Gender Quotas, the Glass Ceiling Hasn’t Shattered
The glass ceiling has proven hard to crack. Despite decades of concerted efforts to increase female representation at the executive level, women still hold less than 30 percent of C-suite positions in the United States. Starting with Norway in 2005, several European countries responded to their own corporate leadership gap by passing laws establishing minimum…
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Fit your own mask first: Leading under pressure
“Fit your own oxygen mask first” is a universally accepted safety instruction, but can the same logic be applied to leadership? Marita, Ming, Saher, Adam, Egan, and Dongsoo, argue that in high pressure environments, the ability for managers to self-regulate their own stress is a prerequisite for effective decision-making, emotional presence, and team performance. When…
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When Employees Are Drowning in Change
Patrick George/Ikon Images In 2021-2022, CareRx was handling an ambitious expansion. In a span of 20 months, the Canadian pharmacy services company tripled its business through a series of acquisitions. Each acquired company brought its own processes, systems, and cultural norms. Employees barely had time to adjust before the next change arrived. “We were growing…
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What AI Still Can’t Do for Leaders
As leaders weave generative AI tools like ChatGPT and Claude into their daily workflows, where does the output fall short? Moreover, where are leaders falling short for their organizations by giving away too much agency to artificial intelligence? MIT Sloan School of Management professors Deborah Ancona and Katherine W. Isaacs have thought deeply about the…
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Can We Take the Doom Out of Scrolling?
You don’t have to be a doomscroller to know that social media is flooded with high emotions and hostility. Whether the topic is politics, sports, movies, or music, it often feels like the loudest and angriest voices dominate the conversation, creating a virtual shouting match that drowns out more-thoughtful opinions. Scientists have speculated that these…