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Management

  • Change Management: How to Avoid the Hero Trap

    Carolyn Geason-Beissel/MIT SMR | Getty Images The amount of change coming at leaders right now may feel unprecedented, given today’s political and technical landscape. But amid significant disruptions, such as artificial intelligence tools, deep-tech innovations, novel fintech platforms, and geopolitical shifts, an organization’s capacity to grow depends on its capacity to change constantly. Success also…

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  • Work First or Family First?

    The past ten years have seen some encouraging gains for women in business leadership: the percentage of C-suite roles held by women increased from 17 percent to 29 percent between 2015 and 2024. But that still leaves a stubborn workplace-achievement gap, where these leadership roles are twice as likely to be filled by men. The…

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  • In the Legalized Drug Industry, Stereotypes May Drive Sales

    The U.S. market for recently legitimized drugs like cannabis and psychedelics now stretches into the tens of billions of dollars and is projected to rise exponentially. “When those drugs became legal, it was a huge revenue opportunity,” says Chethana Achar, a Kellogg associate professor of marketing. But there have been questions about who should get…

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  • Does Your Company Need a Chief AI Officer?

    In the three years since OpenAI first released the general-purpose chatbot ChatGPT, businesses of all sizes have raced to adopt artificial intelligence into their workflow. At the same time, organizations have also been considering how best to incorporate expertise in AI into their leadership structures. With the advent of the internet came the rise of…

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  • Strong-Arm Leaders Often Get the Minority Vote

    You can lead by listening carefully and building consensus. You can lead from behind or through technical expertise. You can lead with charisma. Or you can lead with iron-fisted strength and force. For better or worse, this latter style of “strong” leadership has been increasingly popular over the last several years in realms such as…

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  • Leaders, It’s Time to Stop Being Cozy

    In careers, as in companies, the temptation to cling to comfort is strong. Familiar routines, stable roles, and incremental change can feel reassuring. But Sanjay Khosla, a senior fellow and adjunct professor at the Kellogg School, argues that staying “cozy” comes with hidden dangers. “Everyone has a choice in life. You can either be cozy—or…

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  • Protection, Provenance, and Prompts: YouTube’s Angela Nakalembe

    A chemical engineer by training, Angela Nakalembe worked in the sciences and management consulting before landing at YouTube as the company’s engineering program manager for trust and safety. At YouTube, Angela explains, AI has become a first line of defense against harmful content. The technology not only accelerates content moderation tasks but makes the process…

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  • The Burnout Age: Real Pain Requires Real Solutions

    Carolyn Geason-Beissel/MIT SMR | Getty Images The pressure to “do more with less” is wearing people out. Burnout affects at least half of us: In a 2024 survey of 1,500 full-time employees of U.S. companies, 51% said they’d suffered burnout in the past year. Nearly two-thirds cited mental and emotional stress as the top cause.…

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  • Why schools shouldn’t ban smartphones from the classroom

    Calls to bans smartphones in schools have been increasing in recent years—driven by the view that they are sources of distraction. Dr Aaron Cheng challenges this position by drawing on his recent research, and argues that when used correctly, smartphones can be useful tools that enhance learning rather than detract from it. In October 2024,…

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  • Reimagining Marketing Strategy for the AI Era

    Related Reading A. Tomaselli and O.A. Acar, «How GenAI Changes Creative Work,» MIT Sloan Management Review, Sept. 19, 2024. A. Gvirtz and O.A. Acar, «Why Text-to-Image AI Requires a New Branding Mindset,» MIT Sloan Management Review, Oct. 26, 2023. Many marketing leaders recognize the opportunity of using generative AI for marketing but struggle with a…

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