Management
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The Recipe for Innovation? An Alliance Between Art and Science.
What does origami have to do with space exploration? The art of paper folding dates back centuries. Through the design of elegant three-dimensional shapes, origami artists developed ways of creating objects that are light yet incredibly strong and complex. But it wasn’t until the twenty-first century that engineers started to take notice. Faced with designing…
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From Davos to the Classroom: AI and the Future of Education
Technology is advancing quickly while the institutions meant to guide its use are still finding their footing. Aurel Domi draws on insightful discussions from Davos and the Forbes Chief Marketing Officers forum to reflect on how artificial intelligence is reshaping leadership, institutions, and the future of education. I recently joined Davos and Forbes-led conferences to be part of the wider orbit of discussions with…
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A Smarter Approach to Measuring Customer Experience
Alice Mollon/Ikon Images A data-driven approach to understanding and improving the customer experience is critical to company health. But ironically, the proliferation of customer experience (CX) metrics is making the practice of doing so more challenging. At a large organization, metrics may number in the hundreds — so many that it is difficult to manage…
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The Insightful Leader Live: Can Business Negotiation Strategies Work with Friends and Family?
Leigh Thompson is the J. Jay Gerber Distinguished Professor of Dispute Resolution and Organizations at the Kellogg School of Management. Thompson’s research focuses on negotiation, creativity, virtual communication, and teamwork. Have a negotiation scenario you’d like us to address during the session? Submit one HERE. Or email your scenario to insight@kellogg.northwestern.edu.
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Six Types of AI Startups, Explained
Carolyn Geason-Beissel/MIT SMR | Getty Images As generative AI has transitioned from novelty to necessity for many businesses, both established companies and startups are racing to decipher AI trends and figure out how best to use the technology. However, this is particularly essential for startups. Venture capital (VC) firms are increasingly insisting that these businesses…
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AI Is Not Improving Productivity: Nobel Laureate Daron Acemoglu
In this bonus episode of the Me, Myself, and AI podcast, Nobel Prize-winning economist Daron Acemoglu joins host Sam Ransbotham to challenge some of the most common assumptions about artificial intelligence’s future. Drawing on his book Power and Progress, Daron argues that technology doesn’t have a fixed destiny — and that today’s choices will determine…
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Three Myths Fueling Companies’ Icy Silence on Politics
Brian Stauffer/theispot.com In 1963, as the U.S. civil rights movement reached a new peak, most U.S. companies stayed quiet. That changed after events in Birmingham, Alabama. Images of peaceful demonstrators, including children, being attacked by police dogs and high-powered fire hoses shocked the country. Economic boycotts of segregated businesses in and near Birmingham followed. Under…
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Podcast: The Global Trends Shaping the Way We Do Business
If your long-term business outlook doesn’t account for geopolitical trends, it might need amending. “We’ve been really lucky in being able to focus on building our businesses and designing our economic strategies mostly without thinking about geopolitics. That’s just not true anymore,” says Nancy Qian, a professor of managerial economics and decision sciences at Kellogg…
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Ask Sanyin: What Makes a ‘Listening Tour’ Meaningful?
Carolyn Geason-Beissel/MIT SMR | Getty Images I’ve just stepped into a new leadership role and was advised to embark on a “listening tour.” I’ve gone out and spent time with different units and functions, but I’m not sure it’s helping. Conversations feel surface-level, and I’m not learning what I need to lead effectively. What am…
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Rethinking active management in wealth advisory
Why market selection and holistic asset allocation may matter more than stock picking. Many clients believe that the main value of professional wealth management lies in picking the right stocks. They expect advisers and portfolio managers to identify superior companies and generate long-term outperformance through careful selection. My experience in delegated portfolio management suggests that,…