Matt Harrison Clough In 1982, millions of Americans tuned in to the ABC news program 20/20 to watch an exposé that shook the medical world to its core. The segment, titled “The Deep Sleep: 6,000 Will Die or Suffer Brain Damage,” told harrowing stories of patients harmed by anesthesia errors. The narrator warned viewers, “If you are going to…
Have your engineering teams embraced generative AI for coding projects? If not, they likely will soon. But there’s a paradox: While these tools can deliver real productivity gains, they can also create hidden risks that could cripple your systems months or even years later. In this video, MIT Sloan Management Review features editor Kaushik Viswanath…
Carolyn Geason-Beissel/MIT SMR | Getty Images Few organizations can legitimately claim to have been doing analytical research for over a century. But in 1924, Procter & Gamble CEO William Cooper Procter asked Paul “Doc” Smelser, an economist at P&G for 34 years, to find out how many customers used Ivory soap to clean their bodies…
On today’s episode of the Me, Myself, and AI podcast, Wendy’s product manager Will Croushorn joins host Sam Ransbotham to share how FreshAi, the fast-food restaurant’s voice-based AI ordering system, is reinventing the drive-through experience for millions of customers. From handling 200 billion ways to order a Dave’s Double burger to making fast food more…
Carolyn Geason-Beissel/MIT SMR | Getty Images Despite the enthusiasm around generative AI, many projects fall short of expectations and fail to deliver business value. In July, Gartner predicted that by the end of 2025, 30% of GenAI initiatives will have been abandoned after proof of concept. The problem is less about technology and more about…
Many employees feel stretched thin right now — facing excessive workloads, unclear expectations, and a lack of meaningful connection at work. This kind of burnout quietly erodes people’s motivation and sense of well-being. At the other end of the spectrum, the most fulfilled workers say that they are challenged and inspired in their roles and…
As geopolitical tensions rise, competition for the cutting-edge science and talent that underpins advanced technology has heated up. The United States, China, and other major powers now regard leadership in areas like AI, semiconductors, quantum technologies, and biotechnology as central to military capability, economic security, and ideological influence. Little wonder, then, that governments are pouring…
When we talk about the importance of authentic leadership, we often focus on how a leader is perceived and builds trust. But there can be a shadow side to authenticity that can have negative effects, when we see authenticity as a license to express our unfiltered selves. In his work with executives and research into…
Brian Stauffer Read More on Scenario Planning Broadening Future Perspectives at the Bank of England by Jacqueline Koay, John Lewis, Julia Giese, and Melissa Davey How to Make Scenario Planning Stick by Paul J.H. Schoemaker and Shardul S. Phadnis A Faster Way to Build Future Scenarios by Rafael Ramírez, Trudi Lang, Joakim Köhler, and Matt…
Brian Stauffer Read More on Scenario Planning Broadening Future Perspectives at the Bank of England by Jacqueline Koay, John Lewis, Julia Giese, and Melissa Davey How to Make Scenario Planning Stick by Paul J.H. Schoemaker and Shardul S. Phadnis Assess What Is Certain in a Sea of Unknowns by Cynthia Selin Scenario Planning: A Tool…