Fabien Gilbert/Ikon Images When the chief executive of a global retailer recently faced mounting pressure from online rivals, he chose an unconventional response. Instead of relying on the playbook that once powered the company’s growth, he immersed himself in emerging technologies. He sought advice from outside experts, hired executives with digital expertise, and built new…
For the fourth year in a row, MIT Sloan Management Review and Boston Consulting Group (BCG) have assembled an international panel of AI experts that includes academics and practitioners to help us understand how responsible artificial intelligence (RAI) is being implemented across organizations worldwide. In spring 2025, we also fielded a global executive survey yielding…
Carolyn Geason-Beissel/MIT SMR | Getty Images You probably understand that the typical responses to fear are fight or flight. Two other options are freeze and fawn, which, like flight, are used by people trying to avoid or minimize a scary situation. In the context of leadership advice, we’ve tended to focus on the flight response…
Like it or not, making layoffs is a skill. “ They are just a predictable part of business and they are an important part of building business literacy,” says Brooke Vuckovic, a clinical professor of management and organizations at Kellogg. But middle managers, especially those early in their careers, are still caught off guard when it…
Kathleen Peters brings a background with digital communications companies and tech startups to her role as Experian’s chief innovation officer. On this episode of the Me, Myself, and AI podcast, Kathleen shares a bit about Experian’s Innovation Lab, outlining some of its projects and explaining how the recent democratization of generative AI tools has made…
Anna & Elena Balbusso/theispot.com In October 2023, New York City released its AI action plan, publicly committing to the responsible and transparent use of artificial intelligence. The plan included guiding principles — accountability, fairness, transparency — and the creation of a new role to oversee their responsible implementation: the algorithm management and policy officer. But…
Carolyn Geason-Beissel/MIT SMR | Getty Images Vanguard Group, an asset management company with a mere $11 trillion or so in assets under management, is a rather successful organization. It’s been in business for 50 years as of this year, but its growth over time has been propelled by an unusual combination of factors for a…
Otto Dettmer/Ikon Images As geopolitical shocks, civil unrest, and viral news cycles unfold in real time, the boundaries between the outside world and the workplace are increasingly porous. Political protests, public demonstrations, and national crises don’t just dominate headlines — they influence the conversations, emotions, and the daily lives of employees. For leaders, this presents…
Joey Guidone/theispot.com Between three and five years into their tenure, the best CEOs typically take what they’ve learned and, thinking like an outsider, create the next performance S-curve for their company. The concept of the S-curve is that for any strategy, there’s a period of slow initial progress as the strategy is formed and initiatives…
Fabien Gilbert/Ikon Images Every year, timed to coincide with the UN General Assembly meeting — apparently to ensure maximum traffic jams — thousands of people descend on New York City to talk climate. A series of over 1,000 events all across Manhattan, under the banner of Climate Week, gives a snapshot of where we are…