Michael Austin/theispot.com The Research The authors conducted in-depth interviews with senior leaders with direct experience guiding large, complex systems through unexpected shocks. Their sample included a former prime minister, CEOs, board chairs and directors of multinational corporations, a central bank governor, a national chief of defense, and a national fire marshal. Participants represented a diversity…
Carolyn Geason-Beissel/MIT SMR | Getty Images AI promises to make managers more productive and give them access to more information more quickly. It can draft plans, summarize reports, and even coach you on how to deliver feedback. Yet the same technology that accelerates decision-making can also erode your judgment, if you let it. Rely on…
It’s a word that keeps economists up at night: “stagflation.” The ugly combination of inflation and recession maximizes the pain for consumers and businesses while also leaving policymakers without their usual levers for steering the economy. It creates a crisis that’s more than the sum of its parts, says Kellogg economist Phillip Braun. “Stagflation is…
Aleksandar Savic Many investors rely on Morningstar for independent financial analysis and insights, but few people are familiar with the company behind the ratings. From Morningstar’s origins rating mutual funds, the company has expanded its product line, customer base, and global footprint and realized a tenfold increase in revenues and profits between 2005 and 2025.…
Carolyn Geason-Beissel/MIT SMR | Getty Images For decades, human resource leaders have talked about the need to shift their focus from having responsibility for compliance to acting as architects of talent strategy. And for decades, the pattern of HR being stuck in age-old roles has persisted. But there is new pressure to redefine the role.…
In this episode of the Me, Myself, and AI podcast, host Sam Ransbotham speaks with Taylor Stockton, chief innovation officer at the U.S. Department of Labor, about how artificial intelligence is reshaping the workforce. Taylor emphasizes that AI is having an economywide impact, transforming tasks within nearly every job rather than affecting only certain industries…
From the launch of a new car model to the rollout of a pioneering medicine, finding the right price can mean a product’s success or failure. Given years of R&D, the rigors of competitors’ offerings, and the many demands on consumers’ attentions and pocketbooks, this process can be difficult to get right. Here are five…
Carolyn Geason-Beissel/MIT SMR | Getty Images Most advice about leadership communication focuses on presentation skills: Be concise, be clear, tell better stories. But the most consequential leadership communication happens in meetings where tough issues are being discussed and real decisions are being made. Even some of the most skilled leaders find themselves in moments where…
Everyone hates ads on social media. Or do they? New research suggests that, at least on Facebook, users don’t actually mind the steady stream of ads. It’s a bold claim—not only because it cuts against conventional wisdom, but because conducting robust research on the effects of online advertising is very difficult to do. To land…
Aleksandar Savic After World War II, Goldman Sachs ranked 10th among the top 30 U.S. investment banks. Twenty-seven of those once-mighty Wall Street rivals, including Salomon, Lehman, and First Boston, have been relegated to the annals of business history. Goldman, in contrast, is a global powerhouse, employing more than 46,000 people, operating in more than…