Management
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Resilience Means Fewer Recoveries, Not Faster Ones
Carolyn Geason-Beissel/MIT SMR | Getty Images Resilience has become one of the most overused words in management. Leaders praise teams for “pushing through” and “bouncing back,” as if the ability to absorb endless strain were proof of strength. But endurance and resilience are not the same. Endurance is about surviving pressure. Resilience is about designing…
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As AI Eats Web Traffic, Don’t Panic—Evolve
For many websites, 2025 has been a rude awakening to the AI era. Retailers, news publications, and marketing agencies saw drops in traffic of 20–40 percent, with much of that decline coming from a loss of organic search traffic. The likely culprit: the new AI-generated summaries appearing at the top of search results, providing many…
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Take 5: Ways to Kindle Workplace Creativity
In any business, it helps to be creative. Whether you are brainstorming your next advertising campaign or trying to find an innovative supply-chain solution, upending your priors and charting new paths can result in big rewards. But creativity takes preparation, persistence, and vulnerability. Below, Kellogg School faculty offer research and insights into ways to inspire…
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When It Comes to Giving, People Value Time over Money
Think about your favorite charity. Would you rather volunteer a Saturday afternoon to help it out or write it a check for $100? Whichever you prefer, you—like many others—would probably want your donation to have a meaningful impact. Indeed, prior research has shown that people are more likely to make a donation the bigger the…
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Can Email Reminders Help Fix the Savings Crisis?
There’s a savings crisis in America. Nearly 40 percent of Americans have less than a month of income saved. A third of Americans have no emergency savings at all. And most people, even those with access to a defined contribution plan at work such as a 401(k), are not saving enough for retirement. “One unexpected…
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Houston, We Have a Solution
As NASA gets serious about sending manned missions to Mars, it’s tempting to think, How hard could it be? After all, we put astronauts on the Moon more than half a century ago. But traveling to the Moon versus Mars isn’t quite as similar as we might think. For starters, the trip to the moon…
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What Retailers Must Get Right This Holiday Season
Carolyn Geason-Beissel/MIT SMR | Getty Images If you’ve been in a retail store recently, you’ve probably seen long checkout lines, hard-to-find help — and disgruntled shoppers. Online shopping shows evidence of similar stress, as frustrated consumers abandon digital shopping carts. A telling data point: Customer experience indices have been declining, as seen in drops over…
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Inclusion in organisations: roots and routes
American organisations are rolling back initiatives on Equity, Diversity and Inclusion (EDI). But, is this relevant to firms operating in other countries? Charlie Lin writes that despite this American rollback showing visible effects on EU and UK companies, this fluctuating landscape could be an opportunity for organisations everywhere to reflect on their EDI practices. His…
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Creating More, Not Less, With AI: GeekWire’s Todd Bishop
AI isn’t taking jobs — it’s changing what jobs are. On today’s episode of the Me, Myself, and AI podcast, GeekWire’s Todd Bishop joins host Sam Ransbotham to dive into how artificial intelligence is reshaping work, learning, and creativity — not by replacing humans but by amplifying what we can do. From classrooms where students…
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Are You an Authentic Leader or an Authentic Jerk?
Neil Webb/Ikon Images Have you ever been told you have a “strong personality” or that you are very direct? Has anyone ever called you strong-willed or, worse, a moral crusader? If so, you might be walking a fine line between authenticity and abrasiveness. At a time when “bringing your whole self” to work is often…