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Management

  • 3 Things to Know About Managing Innovation With Hybrid Teams

    Hybrid work arrangements offer flexibility, cost savings, and a more diverse workforce, but studies reveal that virtual collaboration creates distinct challenges for innovation. However, research shows that managers can be intentional about structuring in-person and virtual collaboration for creative breakthroughs: 1. Video communication narrows creative thinking. A study in which over 1,400 participants were examined…

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  • Navigating Sustainability in an Uncertain Landscape

    Photo courtesy of Kristina Wyatt Kristina Wyatt is chief sustainability officer at Persefoni, a carbon accounting platform that helps companies measure and manage their emissions. She began her career as a securities lawyer at Latham & Watkins, where she helped develop the law firm’s sustainability practice. She then earned an MBA with a focus on…

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  • Why Stressed Candidates Make Better Cross-Cultural Hires

    Sirozha/Getty Images When interviewing job candidates, you may look for evidence that they stay calm under pressure, and interpret signs that they are easily stressed as red flags. But our recent research shows that for cross-cultural positions, those red flags might actually signal your best hires. Across five studies, we used a variety of methods…

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  • Are Leaders Flying Blind on Risk?

    Primeimages/Getty Images At a time of high uncertainty and volatility, enterprise risk management (ERM) is a set of best practices that promises organizations the visibility needed to keep business plans on track. Ideally, when leaders have a holistic view of risks across the organization, they are better able to weigh the potential costs and benefits…

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  • How to build fairness into healthcare AI

    Artificial intelligence (AI) now sits in the engine room of US healthcare. Triage, risk scores, and care-management pathways run on models that promise faster decisions and sharper diagnoses. Kayode Adeniyi explores how healthcare AI can be built to ensure equity and amplify the best instincts of medicine, precision, prevention, and personalised care. When healthcare AI…

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  • Ready to Buy a House? Beware the Online Calculators.

    Are you ready to buy a house? Online home-affordability calculators and rent-vs-buy tools are staples of the process for first-time homebuyers. Enter a set of assumptions about your finances into a form, and within seconds it will produce a figure for how much house you can afford or a verdict on whether you would be…

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  • Strategic Alignment Reconciles Purpose and Profitability

    Otto Dettmer/Ikon Images For many leadership teams and boards, discussions about a business’s corporate purpose are mired in conflict. All too often, the participants position purpose and profit as opposing priorities — and, in doing so, sideline purpose as an indispensable driver of strategic alignment and sustainable performance. A corporation with no avowed purpose other…

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  • Three Ways Brands Can Combat Information Overload and Skepticism

    Carolyn Geason-Beissel/MIT SMR | Getty Images Brand builders face a hostile advertising context. Confronted with media clutter and overwhelming information overload, audiences have adopted a skeptical mindset and often view advertising as confusing and irrelevant. At best, it’s noise to be tolerated or avoided; at worst, it’s a series of annoying interruptions from profit-driven and…

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  • How One Google Team Built Storytelling Into Analytics

    Carolyn Geason-Beissel/MIT SMR | Getty Images Even the most advanced analytics models can fall flat if they don’t use the language of the organization’s decision makers. And when the related decision-making process stalls, it’s often because the data insights lack a clear narrative, business context, or connection to what executives care about. Those are lessons…

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  • Should You Recruit New People, or Upskill Your Workforce?

    Carolyn Geason-Beissel/MIT SMR | Getty Images I worry that we don’t have the skills in-house that we need to seize future opportunities. Should I focus on recruiting or on developing our current employees? The heart of your question is, how do you ensure that your talent resources are aligned with the future you are trying…

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